We recognise our responsibility to treat the information we obtain from you with care and have therefore prepared this privacy statement.
Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.
We distinguish two kinds of personal data supplied by you: Financial information and Personal or Business information.
Financial information is associated with payment for our goods. This may include (by way of example but not of limitation) credit card numbers, names of financial institutions, credit card expiry dates, and security codes. We use this information only for payment processing and it is not retained for marketing purposes. This information will be encrypted before transfer from your web browser to our website or the website of any agent we appoint to process payments on our behalf. On completion of the transaction such information will be deleted unless we are obliged by law to retain it and will not be divulged to a third party unless we are obliged to by law.
Personal or Business information includes all the data you enter in the order forms on the website or notify us of by email, telephone, letter or any other means. This data will not be made available to other organisations, but we may send you details of related products produced by us which we think will be of interest to you. You have the right to opt out of receiving future marketing communications from us through your postal or email addresses; if you would like to opt out please email firstname.lastname@example.org. You have the right to ask us to modify your personal data at any time but subject to the Terms & Conditions above.
We specifically will not sell your details to brokers of mailing or emailing lists or any similar organisation and will take measures to ensure that these are not fraudulently obtained.
To comply with the Data Protection Act 1998 we adhere to strict security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access. In order to assist us with our security policy, you must adhere to the security provisions set out in our Terms & Conditions. You are fully responsible for maintaining the confidentiality of your logins and passwords and abstaining from communicating them to any other person and you are solely liable for activities that occur under your password and login. We disclaim all liabilities for inaccuracy of your personal data and for any loss, or fraudulent use of your login and password, resulting from your failure to comply with the above.
We collect statistics on the way this site is used in order to improve its functionality. All user statistics are anonymous.
We have appointed an agent to collect payments from you on our behalf for any purchases you make through the site or through your user account. All payment transactions from this website are carried out over a secure link. By transmitting your card details you agree to our agent using your details for the purposes of:-
- authorising your card
- debiting your card account for the purchases you make
- advising us that payment has been made
We reserve the right to modify or update this notice at any time without prior notice. We will notify you of any significant alterations or modifications.